88be Privacy Policy

This Privacy Policy ("Policy") describes how 88be ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "User", "Player") who access or use the 88be online betting and gaming platform available at https://88be.onl and its associated mobile-optimised interfaces.

88be is committed to handling your personal data with care, transparency, and integrity. We recognise that the personal and financial information you provide to us is sensitive, and we take our responsibility to safeguard it seriously. This Policy is written in plain English so that every 88be player in Bangladesh can understand their data rights without needing a legal background.

By registering an 88be account, making a deposit, accepting a promotional offer, or simply browsing the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy is incorporated by reference into the 88be Terms and Conditions and should be read alongside them.

This Policy applies to all data processing activities carried out by 88be in connection with the delivery of its services to Bangladesh-based players, including sports betting, live casino, slot games, and specialty game categories.

For the purposes of this Privacy Policy, 88be acts as the data controller in respect of all personal data collected from players accessing the platform at https://88be.onl. As data controller, 88be determines the purposes for which personal data is collected and the manner in which it is processed.

Where 88be engages third-party service providers — such as payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), identity verification providers, or licensed game content suppliers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe) — those parties act as data processors operating under 88be's instructions and under contractual data protection obligations. They are not independent data controllers in respect of the data 88be shares with them for service delivery purposes.

88be collects personal data in three primary ways: directly from you when you register and use the platform, automatically as you interact with the platform, and from third parties where this is necessary for verification or fraud prevention purposes. The following table summarises the categories of data we collect and the context in which each category is gathered.

3.1 Data We Do Not Collect

88be does not store your full card number, card CVV, mobile banking PIN, or OTP codes. These sensitive authentication values are handled exclusively by your payment provider's encrypted systems and are never transmitted to or stored by 88be. Our customer support staff will never request your password or any OTP code.

3.2 Sensitive Data

88be does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required by a responsible gaming intervention (for example, where a player provides medical documentation in connection with a self-exclusion request). Any such data provided voluntarily is handled with heightened security protocols and is not used for any purpose other than the specific request to which it relates.

88be uses the personal data it collects for clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected without first obtaining your consent or establishing a separate legal basis for the new use. The primary purposes for which we process your personal data are:

• Account Management: Creating and maintaining your 88be player account, authenticating your identity at login, enabling account settings changes, and communicating important account-related updates to you.
• Payment Processing: Verifying and executing deposit transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank; processing withdrawal requests to your registered payment method; maintaining accurate financial records of all transactions in BDT.
• Identity Verification (KYC): Verifying that you are who you say you are, confirming that you meet the 21+ age requirement, and ensuring that only one account is registered per individual, in accordance with 88be's responsible platform obligations.
• Responsible Gaming Compliance: Monitoring account activity for signs of problematic gambling behaviour, applying and enforcing deposit limits and self-exclusion settings selected by you, and proactively reaching out to players who exhibit concerning patterns of activity.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent account activity, money laundering, bonus abuse, collusion, unauthorised account access, and other prohibited conduct as described in the 88be Terms and Conditions.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, improve game navigation, and develop new features relevant to Bangladesh players.
• Customer Support: Responding to your enquiries, resolving disputes, investigating complaints, and maintaining records of support interactions for quality assurance and training purposes.
• Marketing Communications: Where you have given explicit consent, sending you promotional offers, bonus notifications, seasonal promotions (such as Eid or BPL cricket season offers), and platform news. You may withdraw marketing consent at any time through your account dashboard or by emailing [email protected].

For each processing activity carried out by 88be, there is a defined legal basis that justifies that processing. The principal legal bases on which 88be relies are:

• Contract Performance: The majority of 88be's data processing — including account management, payment processing, KYC verification, and customer support — is necessary for the performance of the contract between you and 88be (i.e., the Terms and Conditions you accepted when you registered). Without this processing, 88be cannot provide its services to you.
• Legal Obligation: Certain processing activities are required to comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) record-keeping, age verification requirements, and the retention of financial transaction records.
• Legitimate Interests: 88be processes certain data — particularly technical data and account activity logs — on the basis of its legitimate interests in operating a secure, fair, and reliable platform. This includes fraud prevention, platform security, and the detection of prohibited conduct. Where we rely on legitimate interests, we have assessed that those interests are not overridden by your rights and freedoms.
• Consent: Where processing is not covered by the above bases — most notably in relation to optional marketing communications — 88be will seek your explicit consent before processing. Consent can be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

88be does not sell your personal data to any third party. We share personal data only in the specific, controlled circumstances described below, and only to the minimum extent necessary for the stated purpose.

6.1 Payment Processors

To process your deposits and withdrawals, 88be shares necessary financial and identity data with your selected payment provider — bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or BRAC Bank. Each of these providers operates under its own privacy policy and data security framework. 88be does not control how these providers use data for their own internal purposes; however, they are contractually prohibited from using data shared by 88be for any purpose unrelated to the specific transaction being processed.

6.2 Identity Verification Partners

Where KYC verification is conducted with the assistance of a specialist identity verification service provider, 88be shares your submitted identity documents and personal details with that provider solely for the purpose of identity confirmation. Verification providers are bound by strict data handling agreements and are not permitted to use your data for any other purpose.

6.3 Game Content Providers

Game studios supplying content to the 88be platform — including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, and Spribe — may receive anonymised game session data (such as game ID, bet amount, and outcome) for the purposes of game performance monitoring, RTP auditing, and technical dispute resolution. These providers do not receive your name, contact details, or payment information.

6.4 Legal and Regulatory Disclosure

88be may disclose personal data to competent authorities, law enforcement bodies, or courts where required to do so by applicable law, by a valid legal order, or in connection with the investigation of criminal activity including fraud or money laundering. 88be will notify affected players of such disclosure where legally permissible to do so.

6.5 Business Transfers

In the event that 88be undergoes a merger, acquisition, restructuring, or sale of assets, player personal data may form part of the transferred assets. In such an event, 88be will notify affected players via their registered email address and will ensure that any acquiring entity commits to honouring the privacy commitments set out in this Policy.

88be uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience on the platform. Cookies are small data files stored on your device when you visit the 88be website. They do not contain executable code and cannot access other data on your device.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account security state, and ensure that your device is recognised between page loads. You cannot opt out of strictly necessary cookies without disabling the platform entirely.
• Functional Cookies: These cookies remember your preferences such as your chosen language (English), your responsible gaming settings, and your most recently viewed game categories. They improve your experience but are not essential.
• Analytics Cookies: 88be uses anonymised analytics data to understand aggregate platform usage patterns — such as which game categories are most popular among Bangladesh players and where technical errors most commonly occur. This data does not identify individual users.
• Security Cookies: These cookies assist 88be's fraud prevention systems by recording technical signals (device type, IP range, session behaviour) that help identify suspicious access patterns or account takeover attempts.

7.2 Managing Cookies

You can manage or disable non-essential cookies at any time through your browser settings. Most modern browsers (Chrome, Firefox, Samsung Internet, Opera Mini) allow you to view, delete, and block cookies. Please note that disabling functional cookies may impair certain platform features. Disabling strictly necessary cookies will prevent you from logging in to your 88be account.

88be applies a multi-layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction.

The key security measures in place at 88be include:

• SSL/TLS encryption on all data transmissions between your device and 88be servers, ensuring that data in transit cannot be intercepted or read by unauthorised parties
• Encryption at rest for stored personal data, including identity documents submitted during KYC verification
• Access controls that restrict internal access to personal data to only those 88be team members who require it for their specific role and responsibilities
• Two-factor authentication (2FA) for internal systems that handle player personal data
• Regular security assessments and vulnerability reviews of platform infrastructure
• Logging and monitoring of all access to personal data stores, with alerts for anomalous access patterns
• Secure disposal procedures for physical documents and electronic records that are no longer required

Despite these measures, no online platform can guarantee absolute security against all possible threats. In the event of a data security incident that poses a material risk to your rights and interests, 88be will notify affected players via their registered email address within a reasonable timeframe and will take immediate steps to contain and remediate the incident.

88be retains personal data for the period necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your 88be account and for a minimum of five years following account closure, in compliance with standard financial record-keeping requirements.
• KYC Verification Documents: Retained for a minimum of five years following the completion of the verification process or account closure, whichever is later, in line with anti-money-laundering obligations.
• Transaction Records: All deposit and withdrawal transaction records in BDT are retained for a minimum of five years following the transaction date.
• Support Communications: Records of support interactions are retained for up to three years following the closure of the relevant support ticket, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Records of marketing consent and withdrawal of consent are retained for a minimum of three years to demonstrate compliance with consent obligations.
• Self-Exclusion Records: Where a player has requested self-exclusion from the 88be platform, the record of that exclusion and its terms is retained for a minimum of seven years to prevent re-registration attempts during the exclusion period.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with any individual player. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.

As a player whose personal data is processed by 88be, you hold the following rights in respect of that data. 88be is committed to facilitating the exercise of these rights promptly and without unnecessary barriers.

• Right of Access: You may request a copy of the personal data that 88be holds about you at any time. 88be will provide this information in a clear, readable format within 30 days of receiving a verified request.
• Right to Rectification: If any personal data held by 88be about you is inaccurate or incomplete, you have the right to request that it be corrected. Account details such as your email address and phone number can be updated directly through your account dashboard; for identity data corrections, please contact support.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and there is no other legal basis for processing), or where you object to processing based on legitimate interests. This right is subject to overriding legal retention obligations — for example, 88be cannot delete financial transaction records that must be retained under AML rules.
• Right to Restrict Processing: In certain circumstances, you may request that 88be limits its processing of your data — for example, while the accuracy of data is being disputed, or while an objection to processing is under review.
• Right to Data Portability: Where processing is carried out on the basis of your consent or contract performance, and where processing is carried out by automated means, you may request that 88be provide your personal data to you in a structured, machine-readable format.
• Right to Object: You have the right to object to processing based on 88be's legitimate interests at any time. 88be will cease such processing unless it can demonstrate compelling legitimate grounds that override your rights, or where processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to Withdraw Consent: Where 88be processes your data on the basis of your consent (primarily for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact 88be at [email protected] with a clear description of your request. We may ask you to verify your identity before processing the request to ensure that data is not disclosed to or altered by an unauthorised party. Requests will be processed within 30 days; where a request is complex or involves a large volume of data, this period may be extended by up to an additional 30 days, and you will be notified accordingly.

88be is strictly an adult platform. Access is prohibited for all individuals under the age of 21. 88be does not knowingly collect, process, or retain personal data relating to individuals under 21 years of age. Age verification is a mandatory step in the 88be registration and KYC process, and the platform employs technical measures to detect and prevent underage account registration.

If 88be becomes aware that personal data has been collected from an individual who is under 21 years of age — whether through a registration attempt, an account discovered during routine verification, or a report from a third party — the account will be immediately suspended, all associated data will be securely deleted (subject to any legal obligation to report the matter to relevant authorities), and any deposited funds will be returned to the payment method used.

The 88be platform may contain references to third-party services — such as payment providers (bKash, Nagad, Rocket) — that operate their own websites and privacy frameworks. This Privacy Policy applies solely to the 88be platform and does not govern the data practices of any third-party service. When you interact directly with a payment provider's interface (for example, authorising a bKash transaction through their own app), you are subject to that provider's terms and privacy policy, not 88be's.

88be is not responsible for the privacy practices or content of any third-party service and does not endorse or make representations about those services beyond the payment and game provision context in which they are referenced within the 88be platform. We encourage you to review the privacy policies of any third-party services you interact with.

88be may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or platform functionality. When we make material changes to this Policy, we will notify active players via their registered email address at least 14 days before the changes take effect. The updated Policy will also be published on this page with a revised "Last Updated" date at the top.

For minor or clarificatory changes that do not materially affect your rights or how we process your data, 88be may update this Policy without direct notification, relying instead on the publication of the revised version on this page. We encourage you to review this Policy periodically so that you remain informed about how 88be protects your personal data.

Continued use of the 88be platform after a revised Privacy Policy has taken effect constitutes your acknowledgement of the updated terms. If you do not agree with a revised Policy, you should cease using the platform and may request closure of your account by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to 88be's handling of your personal data, please contact our support team using the details below. We are committed to responding to all privacy-related enquiries promptly and thoroughly.

• Email: [email protected] (plain text — not a clickable link)
• Response Time: We aim to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 30 days
• Support Hours: 88be customer support is available 24 hours a day, 7 days a week, including Bangladesh public holidays
• Language: All privacy enquiries are handled in English

88be values every player relationship and treats all privacy enquiries with the seriousness they deserve. Our goal is to ensure that every 88be player in Bangladesh feels confident that their personal data is in safe, responsible hands at all times.